Privacy Policy

This privacy policy explains how Al Noor Photo Studio collects, uses, and protects your personal information when you use our online platform or visit our physical studio. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

1. Who We Are

We are Al Noor Photo Studio, a photography service provider offering various services including portrait, event, and commercial photography, as well as related services like photo retouching, printing, and studio rentals. Our address is:

2. Information We Collect

We may collect personal information from you in various ways:

Information you provide directly: When you book a service, contact us, register on our site (if applicable), participate in a survey, or visit our studio, you may provide us with information such as your name, address, email address, phone number, payment details, and details about the photography session or service you require.

Photos and Images: As part of our core service, we collect photographs and images of you and/or your associates during photography sessions (portrait, event, commercial, passport/visa). These images are processed to fulfill the service you have requested.

Information collected automatically: When you use our site, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, referral URLs, pages viewed, and the dates and times of your visits. This information is typically collected using cookies and similar technologies.

Information from other sources: We may receive information about you from third-party services if they are involved in your booking or service delivery (e.g., booking platforms, payment processors), always in accordance with their privacy policies and applicable law.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Performance of a Contract: Processing your data is necessary to provide the photography services you have requested or to take steps at your request before entering into a contract. This includes processing bookings, conducting photo sessions, delivering final images/products, and processing payments.

Your Consent: We may rely on your consent to use your personal information for specific purposes, such as sending you marketing communications (where required by law) or displaying your images in our portfolio with your explicit permission. You have the right to withdraw your consent at any time.

Legitimate Interests: We may process your data for our legitimate business interests, provided these interests are not overridden by your data protection rights. This includes operating and improving our site and services, preventing fraud, managing our business operations, and communicating with you about your bookings or inquiries.

Legal Obligation: We may process your personal information when necessary to comply with a legal obligation to which we are subject, such as retaining records for tax purposes or responding to lawful requests from public authorities.

4. How We Use Your Information

We use the information we collect for various purposes related to providing our services and operating our business:

- To provide and deliver the photography services you have booked, including conducting photo sessions, editing images, printing photos, and delivering final products.

- To process your bookings and payments.

- To communicate with you regarding your bookings, inquiries, or service updates.

- To manage our relationship with you.

- To improve our site, services, and customer experience.

- To respond to your questions and provide customer support.

- To send you marketing communications about our services, where you have opted in or where permitted by law.

- To comply with legal obligations and protect our legal rights.

We will only use your photographs and images taken during paid sessions for the purpose of fulfilling the service you have commissioned (e.g., editing, printing, delivery), unless you provide specific consent for other uses (e.g., portfolio display, marketing).

5. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with third parties in limited circumstances:

Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as payment processors, printing labs, cloud storage providers, IT support, and website hosting services. These providers are required to use your information only as necessary to perform their services and in accordance with our instructions and applicable law.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government request).

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention periods for different types of data vary depending on the nature of the information and the purpose of processing. For example, we retain photographs for a reasonable period after your session to allow for orders and potential re-orders, or as agreed upon in your service contract. We securely delete or anonymize information when it is no longer required.

7. Your Data Protection Rights

Under GDPR and other applicable laws, you have certain rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal information under certain conditions.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

Our site may use cookies and similar tracking technologies to collect information about your browsing behaviour. Cookies are small data files placed on your device. They help us operate and improve our site, understand how you use our services, and provide you with a more personalized experience. You can control the use of cookies through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under the age of 18 unless accompanied by a parent or legal guardian who provides consent for the photography session and data processing. We do not knowingly collect personal information from children without appropriate parental consent.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on this page or through other appropriate communication channels. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your rights, please contact us at the following address: